Efficient people management is a required attribute for current and potential leaders who strive to improve communication at the workplace and train employees for success. It is no secret that a company’s employees are their biggest asset. Their performance and attitude towards their jobs and the company can result in the success or failure of a business.
A recent study has shown that sub-par people management practices may impact team productivity by up to 50%. Furthermore, disengaged employees have a 37% higher absenteeism rate and make 60% more errors and defects. Organisations with poor employee engagement ratings experienced a 16% lower profitability and a 37% lower work growth rate.
Bad people management, which results in unhappy and disengaged employees, directly impacts a company’s bottom line and reputation. It’s simply not sustainable for any organisation and ensuring your management team has the right skill set to perform their jobs optimally is for everyone’s benefit.
Managing people is the most challenging aspect of any manager’s work. They are expected to lead, motivate, train, inspire, empower, and encourage. On the other hand, they are also responsible for hiring, firing, disciplining, and evaluating performance. These roles seem to be at odds, but a good manager will combine both positive and negative aspects of these duties to build a positive, efficient workforce and environment.
People management tends to follow a rule-based system, offering standard benefits and training, and rewarding employees on an annual basis provided that their performance is satisfactory. It addresses issues reactively, preferring to keep to professional and traditional guidelines.
Without reliable and substantive people management, no company can succeed. Proper people management involves planning, execution, control, measuring, organising, improving, and delegating – all the activities that encompass the efficient running of an organisation. While management roles and responsibilities differ considerably depending on the position of the manager, the main goal is always the same: to grow and maintain a prosperous and profitable company.
A large part of being a successful manager consists out of utilising your experience and technical skills to get the job done. But those two factors are only half of what is truly needed. Your effectiveness as a manager will rely primarily on certain “soft skills” that are easy to take for granted.What are these talents that mean more than experience and technical prowess combined? It simply comes down to people management skills.
People management requires a variety of soft skills, including those that can contribute to transparent and truthful communication, as well as enhanced employee experience. Each of these skills can help you better communicate with your employees and perform organisational tasks.
Here are some essential people management skills:
- Active listening
- Excellent communication skills
- Conflict-resolution skills
- Flexibility & adaptability
- Being organised
It is crucial to train employees well and to provide them with the skills and tools they need to carry out assigned tasks and to continue learning on their own. Not only do you show them how much you value them by investing in their careers, but you also benefit from having employees with up-to-date skill sets and excellent leadership skills.
What will set you apart
Management is a skill that will benefit anyone in any role — not just managers. Learn how to become a more effective leader, improve communication, make better decisions, manage conflict, and put together a successful team.If you can demonstrate your people’s management skills, you can become a better candidate for new leadership roles. Identifying your strengths and areas of development will help you decide which unique skills you need to develop.
Are people management training courses for you?
You will learn how to manage a team effectively and successfully in a way that evolves and enables them to achieve company objectives.
These courses are suitable for all learners, of all academic backgrounds. However, they are also perfect for people who are looking to be a manager/leader or entrepreneurs, first-time managers, team leaders, supervisors, and executives.